Privacy Policy

1. Who We Are

Just Realty — Pollifrone Team operates this website at justrealty.com. We are licensed real estate professionals affiliated with Christie's International Real Estate Sereno, DRE #02101181, located at 1100 Lincoln Avenue, Suite 170, San Jose, CA 95125. You can reach us at milan@sereno.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and mailing address when you submit a contact, valuation, or consultation form
• Property preferences and search criteria when you sign up for listing alerts
• SMS consent when you opt in to receive text message communications
• Information you provide when downloading the Lupin Lodge Offering Memorandum

We also collect certain information automatically when you visit our site, including IP address, browser type, pages visited, and referring URLs through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide real estate services
• Send you property listings, market updates, and other communications you have requested
• Send SMS text messages if you have provided explicit consent
• Improve our website and services
• Comply with legal obligations

4. SMS Communications

By providing your phone number and checking the SMS consent box on any of our forms, you agree to receive text messages from the Pollifrone Team regarding real estate listings, market updates, and appointment reminders. Message and data rates may apply. You may opt out at any time by replying STOP to any message or by contacting us directly. We do not share your phone number with third parties for their marketing purposes.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, provided those parties agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. We use analytics tools to understand how visitors use our site; this data is aggregated and does not identify you personally.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, to request deletion of your personal information, and to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at milan@sereno.com.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, including MLS listing portals and social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: